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The Heartbeat


Updated: Nov 8, 2022

Barriers to change that keep a team from executing the plan are usually created by:

  1. Outdated Systems

  2. Outdated Procedures

  3. Outdated Products

  4. Outdated People

The most important part of this challenge is do some serious diligence to clearly define the barrier or barriers. This requires getting input from everyone, especially those front line employees who are dealing directly with the customers.

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